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General Information |
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The Soap Shack Privacy Policy
We are committed to protecting the privacy of any information that you provide to us, and to making
your visit to our shop both enjoyable and safe.
Our Use of Personally Identifiable Information
Names, email addresses, and other Personally Identifiable Information you give us are NEVER EVER sold or shared with third parties.
We use the information we collect solely to complete your purchase and to deliver the products you order from
us.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with
information regarding orders they have placed on-line, or in response to customer service requests.
We may on rare occasions send you information regarding important changes to your account or our service, status of orders,
and other information that you have requested.
Information We Collect
Information collected online is often defined as being either anonymous or personally identifiable:
Anonymous Information refers to information that cannot be tied back to a specific individual.
For instance, we may know that 20 people visited this Privacy Policy today, but we do not necessarily
know their names, where they live, or their date of birth. An example is that we do track which of our products
and pages of our site are viewed the most.
Personally Identifiable Information refers to information that is unique to you, such as your
name or email address. In most cases we need this information to provide the
service that you have requested or to fulfill your order.
An example of such information would be when you create an account in the "My Account" section of
our site. By creating an account at The Soap Shack you will be able to checkout faster, be able to quickly
see the status of your orders, and to keep track of orders you have previously made.
We hope that you will find it beneficial to judiciously provide Personally
Identifiable Information to us so that we may provide more valuable content to you.
We will know Personally Identifiable Information about you only if you choose to share this
information with us. Depending on the service you are accessing, you could be asked at various times
to provide information such as your name, email address, or information about what you like and do not
like. On other occasions, such as when you make an online purchase, we may request your credit
card number to conclude the transaction, and your mailing address to ensure proper delivery.
Our Commitment to Your Family
Like you, we at The Soap Shack have children of our own and are concerned about their safety when they use
the Internet. The Federal Children's Online Privacy
Protection Act of 1998 (COPPA) requires that service providers never knowingly request Personally Identifiable
Information from anyone under the age of 13 without requesting verifiable parental consent. In accordance
with COPPA, The Soap Shack does not knowingly collect any Personally Identifiable Information from children
under the age of 13. No one under the age of 15 should submit any Personally Identifiable Information
to our Site. In the event that The Soap Shack determines that a user of this site is under the age of 13,
The Soap Shack will not maintain or use his or her Personally Identifiable Information. To ensure children's
privacy, we urge parents and guardians to spend time online with their children to become familiar with
the types of content available on the Internet. Control tools are available on the Internet from online
services and software manufacturers to help create a safer environment for children. For additional
information on protecting children's privacy, visit
http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html.
Third Party Advertisers
We do not use third-party advertising companies to serve ads when you visit our Web site.
Security of Information
The Soap Shack operates a secure data network protected by industry standard firewall and password protection
systems. Only authorized individuals have access to the information provided by our customers. Any particularly
sensitive information, such as a customers credit card number,
is encrypted prior to transmission and promply deleted from our database after completion of the sale. You the consumer are ultimately responsible for the security of
your Soap Shack Username and password. Please take care to store your Soap Shack Username separately from
your account password, or better yet, choose a password that you don't need to write down at all.
Correcting & Updating Your Information
If you need to make a change to your personally identifiable information - such as a zip code, email address,
or area code changes - you may do so by accessing "My Account" (top right of page) and clicking on "View or change my account information".
General
We reserve the right to change, modify, add or remove portions of our Privacy Policy at any time.
If you have any questions about the information in this privacy policy please contact us.
Last Updated: 9/29/07
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